When discovering a non-conformance, the employees immediately register the deviation in the system. The next step is a detailed analysis of responsibilities, root causes, costs and corrective actions. Preventive actions are defined – sometimes this means a simple corrective action, while other times in depth analysis and long-term action plans are required.
–We have introduced professional NCR software in our company. The software is user-friendly and provides detailed statistics and overviews of the current state in each department. Every second week, we call for a meeting to talk about the status of the system, says Oliwia Bury, Project Coordinator and QHSE Manager at Kumera Norgear.
Together, the employees are improving company development with their focus on registration and solutions for non-conformances and suggestions for improvement.
–For us, this tool is first for learning and for preventing mistakes in the future. It also gives us a pinpoint of efficiency in solving NCR in different departments, lists of unqualified suppliers, etc. Kumera Norgear clients can be sure that we do our best to deliver high quality products, operate in safe working conditions, and limit out impact on the environment, concludes Oliwia Bury, Project Coordinator and QHSE Manager at Kumera Norgear.